Last Updated: 25-06-2025
Overview
At Ahona Corporation, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may be eligible for a return or refund based on the conditions outlined below.
Eligibility for Return
Returns are accepted under the following conditions:
- The product is unused, unopened, and in its original condition.
- The return request is made within 3 days of receiving the product.
- You have proof of purchase (order ID or invoice).
Non-Returnable Items
We do not accept returns for:
- Used or damaged products.
- Items without original packaging.
- Custom or special orders made on request.
- Products bought during clearance or special promotions (unless defective).
Return Process
To initiate a return, please contact us at
info@ahonacorp.com or
info.ahonacorporation@gmail.com or call
+88 01890-306925 with your order details. Our team will guide you through the next steps.
Refund Process
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method or via bank/bKash/Nagad transfer (for manual orders).
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly delivered. We recommend using a trackable shipping method for your safety.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 24 hours of delivery. We may request photo evidence to process your replacement or refund faster.
Contact Us
If you have any questions about our refund and return policy, feel free to contact us:
- Email: info@ahonacorp.com | info.ahonacorporation@gmail.com
- Phone: +88 01890-306925